Legal notice

LEGAL NOTICE

Last Updated: 01.09.2026

Website Owner: Alderon E-Commerce Limited
Trading Name: SweetPaws
Website: https://sweetpaws.uk/
Email: support@sweetpaws.uk

Registered Address:
Flat 5, 4/F, Won Hing Building
74–78 Stanley Street, Central
Hong Kong

Company Registration Number: 80320941 (Hong Kong)


BUSINESS INFORMATION

Alderon E-Commerce Limited operates this website under the trading name SweetPaws and is responsible for the content published on it. All goods sold through this website are offered to consumers in the United Kingdom and are subject to UK consumer protection law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

For customer support, product enquiries, returns, and general questions, please contact us at support@sweetpaws.uk.


LIABILITY FOR CONTENT

We make every effort to ensure that the information provided on this website is accurate, complete, and up to date. However, we cannot guarantee that all information is free from errors, omissions, or inaccuracies. We reserve the right to modify, update, or remove content at any time without prior notice.


LIABILITY FOR EXTERNAL LINKS

This website may contain links to third-party websites. We have no control over the content of external websites and therefore accept no responsibility for their content. The respective operator of the linked website is solely responsible for its content.


INTELLECTUAL PROPERTY

All content displayed on this website, including but not limited to text, images, graphics, logos, videos, product descriptions, and website design elements, is the property of Alderon E-Commerce Limited or its respective licensors and is protected by applicable intellectual property laws. Any reproduction, distribution, modification, or commercial use without prior written permission is strictly prohibited.


TRADEMARKS

"SweetPaws" and any associated logos, branding elements, product names, and designs displayed on this website may be protected by trademark and intellectual property laws. Unauthorised use is prohibited.


LIMITATION OF LIABILITY

To the fullest extent permitted by law, Alderon E-Commerce Limited shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or any products purchased through it. Nothing in this Legal Notice excludes or limits liability where such exclusion is prohibited by applicable law, including liability for death or personal injury caused by negligence.


DISPUTE RESOLUTION

If you are unhappy with how we have handled a complaint, you may refer the matter to an alternative dispute resolution (ADR) provider. You can also use the UK Citizens Advice consumer service for guidance: www.citizensadvice.org.uk.


GOVERNING LAW

This website and any disputes arising from its use shall be governed by and interpreted in accordance with the laws of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts. Nothing in this Legal Notice affects your statutory rights as a UK consumer.